Legal
Refund Policy
Please review this policy along with our pricing and Terms & Conditions before purchasing or starting a service period with Dialing Masters.
1. Payments Are Final
All payments made to Dialing Masters are final and non-refundable, except where otherwise required by applicable law or expressly agreed to in writing by Dialing Masters.
2. Why Service Periods Are Non-Refundable
Our services involve the allocation of staffing, campaign resources, data, technology, training, management, and operational capacity once a service period begins. For this reason, payments for purchased or commenced service periods are not refundable.
3. Review Before You Pay
Clients are responsible for reviewing the applicable service, pricing, and terms before submitting payment.
4. Cancellations
Cancellation of a recurring service prevents future renewal where applicable but does not create a refund for payments already made or service periods already started.
5. Billing Questions
If you believe you were billed incorrectly, please contact us at billing@dialingmasters.com or 401-398-5968 so the billing issue can be reviewed.